COVID-19

Pre-booking a Carriage Compartment

You must book online for an open-air carriage compartment for up to 6 people including children under 16. To book your tickets plus further information, see Book Here.

Maintain Social Distancing

At HKWR we have decided that for the safety of our customers & volunteers, we will continue to operate certain Covid 19 safety measures including social distancing until such time that we feel confident to operate normally. 

Wearing a Face Covering

For the safety of other passengers and railway volunteers, please where a face covering on the platform and the train  unless you are medically exempt or have children under the age of 11. All our volunteers will be wearing face coverings.

Signage

Please follow the signs when entering the main gates, car parking or taking the pedestrian routes to HKWR.  Volunteers will be on hand & one-way signs will indicate entry to and from the railway, leaving across our picnic field. NHS app QR code signs are displayed at various site locations for track and trace gathering purposes.

Sanitisers & Cleansing

It’s always advisable to bring your own sanitisers but there are hand sanitiser stands around the site. Train carriages will be cleansed after every train journey & frequent cleaning & inspections of toilet facilities will be carried out by our volunteers.

Leisure & Picnic Area

Please feel free to use our countryside picnic tables, but we suggest our visitors try and maintain social distancing. The ‘Kempton Flyer’ play train, however, will not be sanitised after use & it remains the responsibility of parents or guardians to decide whether children can play on this. The Ticket Office will remain closed for the sale of tickets.